TRIGGER ORDER ISSUE

TODAY I TRY TO PLACE THE EQUITY TRIGGER ORDER BUT CANT PLACED IT.THEN I TAB ON A REJECT THE REASON IS THE (DIFFERENCE BETWEEN LIMIT PRICE AND THE TRIGGER PRICE IS BEYOND PERMISSIBLE RANGE) AND THEN I CONTACT THE CUSTOMER CARE THEY HAVE TOLD FOR EXAMPLE IF YOU 87RS AS A TRIGGER PRICE FOR EQUITY THEN THE LIMIT BUY PRICE WILL BE 5% ABOVE THE TRIGGER PRICE SOME WERE AROUND 91.35.AND THE DIFFERENCES IS MORE THAT IS WHY YOUR ORDER ARE REJECTED.BUT I TOLD THEM WHEN I CHOOSE TRIGGER ORDER ABOVE MARGIN (LIMIT PRICE WILL BE SET AT 0.5% ON THE TRIGGER PRICE) I WILL ENCLOSE THE SCREEN SHOT.I TOLD THE CUSTOMER CARE IT WAS 0.5% BUT THE CUSTOMER CARE EXECUTIVE SAY IT WAS 5%.PLEASE HELP ME IN THIS ISSUE CANT PLACED TRIGGER FROM TWO DAYS IN THE EQUITY SEGMENT.